Service & Management Training

It should be obvious that the success of your restaurant business will depend in great part on the quality and commitment of your staff. It should therefore be equally obvious that no shortcuts should be taken in the hiring and training of your personnel.

Start with a mission statement that expresses the primary goals of your business. Next, you will need to develop position descriptions for all front-line and management personnel, followed by establishment of hiring standards and interview procedures. Hire and train your management team, who can then assist in the hiring and training of front-line staff. Throughout this process, make a variety of training materials available to newly hired personnel, including operations manuals, training and productivity seminars, and sales maximization training.

You will need a Human Resources “infrastructure” to accommodate your personnel. This includes policy manuals and employee handbooks as well as having someone in ownership or management who is familiar with various H.R. laws (including unemployment law, Labor and Industries, tax management, etc.).

We have many years of expertise in this area and can assist you in meeting your hiring, training, and Human Resource maintenance needs.

How much is staff turnaround costing you?

Contact us today for a free consultation.